Membership

How do I create a Decathlon account?
You can become a member for free. Simply sign up online or head in-store. To sign up online, visit www.decathlon.ph and follow the steps below: ...
Thu, 20 Oct, 2022 at 11:08 AM
What are the perks of being a Decathlon member?
The Decathlon Membership Program is designed to build a community of sports loving people around Decathlon products and services. As a Decathlon Member, you...
Thu, 20 Oct, 2022 at 11:10 AM
Do I receive a membership card?
We no longer print physical Decathlon cards as one of our ways to reduce our carbon footprint. You can provide your membership email or barcode every ti...
Thu, 13 Oct, 2022 at 2:39 PM
Where can I find my barcode?
We send your barcode via email when you initially sign up. In case you need another digital copy, just send us an email and we will be happy to send it to y...
Thu, 13 Oct, 2022 at 1:58 PM
How do I reset my account password?
Forgot your password? Don’t worry, we got you. Just follow these simple steps: At the log in page, type in your membership email then click Next. Clic...
Thu, 20 Oct, 2022 at 11:12 AM
Do you have access to my personal information?
Yes, but this is only the information you have provided when making your account, e.g. your name, address, date of birth, email address and phone number. ...
Thu, 20 Oct, 2022 at 11:15 AM
How do I add a receipt to my account?
You can give your Decathlon account number or email address at the cashier when making your purchase in store. Once the purchase is completed, you will ...
Thu, 13 Oct, 2022 at 2:37 PM
How can I check my purchase history?
To check your purchase history, you may follow the steps below: 1. Log in to your account at www.decathlon.ph 2. Click Account, then Orders & Retur...
Thu, 13 Oct, 2022 at 2:40 PM
I have issues with my Decathlon account. What should I do?
We are so sorry to hear you are facing issues with your account. Please be ready to share a screenshot of the issue and your email address. Our Customer Ser...
Thu, 20 Oct, 2022 at 11:16 AM
How do I stop receiving newsletters or other marketing emails?
We understand that you don't want to receive emails and newsletter from us anymore. You may unsubscribe to the email newsletter by logging in on you...
Thu, 20 Oct, 2022 at 11:18 AM