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How much does shipping fee cost?
Do you ship internationally?
Can I change my Home Delivery order to Click and Collect?
I have a missing item in my order, what should I do?
I didn’t receive all my items
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Click and Collect
What is Click and Collect?
How long will it take for my click and collect order to be ready?
What if I come in and my order is not yet ready?
Can I change my order from Click and Collect to Home Delivery?
Can I book a courier service to pick up my Click and Collect order?
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Can I test the bikes in-store before buying the bike?
Can you install accessories onto the bike when I purchase them with the bike?
How long will it take for my bike to be set-up in the store if I purchase a bike?
What is the bike warranty?
Do bikes get delivered in a box, or fully assembled?
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Return and Exchange
How do I return an online order?
How do I exchange an online order?
I purchased an item on your website, can I have it returned to your stores?
How do I return or exchange an item I purchased in your store?
I purchased an item from one of your stores, can I have it returned online?
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