Thank you for shopping with us! We are sorry to hear that your order is not complete. We will sort it out for you!
Follow these steps to file a claim online:
- Visit www.decathlon.ph
- Log in to your account
- Click Account, then choose Orders & Returns
- Click Online Orders, then Return Product
- Select the missing item from your order and input your reason.
Our Post-Purchase team will call you as soon as possible to provide you with the missing item.
If you encounter problems while filing, just send us a screenshot of the error at contact.philippines@decathlon.com and we will be happy to assist you. Please have your order details handy.