Products

Can I test the bikes in-store before buying the bike?
Definitely! We like to have all of our bikes built and ready to ride for you to test out to find the best bike for your needs. For children below th...
Wed, 19 Oct, 2022 at 11:09 AM
Can you install accessories onto the bike when I purchase them with the bike?
We sure can! What is a bike without its accessories anyways? Let the team know which accessories you would like installed onto the bike once purchased a...
Wed, 19 Oct, 2022 at 11:10 AM
How long will it take for my bike to be set-up in the store if I purchase a bike?
Our teammates will do their best to have the bike prepared as quickly as they can. However, this completely depends on how busy we are on that day. Our ...
Wed, 19 Oct, 2022 at 11:10 AM
What is the bike warranty?
All of our bikes come with a lifetime warranty on the frame, stem, and handlebar (5 years for bikes with carbon frames) and 2 years on all other parts exclu...
Wed, 19 Oct, 2022 at 11:11 AM
Do bikes get delivered in a box, or fully assembled?
When bikes are received at Decathlon, they are 90% assembled by our workshop pre-delivery, then placed back in their box to be delivered to you. All tha...
Wed, 19 Oct, 2022 at 11:11 AM
I have an issue with my machine / I want to repair my machine
We are sorry to hear that you are having problems with your machine. For us to serve you better, please share the following information by chatting with one...
Thu, 20 Oct, 2022 at 4:17 PM
Where are the fitness machines manufactured and the warranty period?
Our fitness machines are European designed and manufactured in China. Most of our fitness machines come with a 2-year warranty. Our treadmill has a warr...
Thu, 20 Oct, 2022 at 4:29 PM
Do balls come inflated?
To efficiently reduce the delivery cost by freeing up space, the balls you purchase online are not inflated. You will need to inflate yourself with a suitab...
Thu, 10 Nov, 2022 at 1:06 PM