You’ve followed all the steps to place your order, made your payment with no difficulty and you have an order number? That's good news.

It may take up to 24 hours for your order to be confirmed, as we use card authorization and fraud screening to ensure safe and secure shopping.

Once your order is confirmed, you will receive an order confirmation email. You’ll then be able to follow your order status by logging in to your account.

If it’s been 24 hours and you still haven’t received your confirmation email, please send us an email at contact.philippines@decathlon.com.